1. Full deposit will be required for room reservation.
  2. All rates are quoted in Ghana Cedis (GH₵) and are tax inclusive.
  3. Payment can be made via credit or debit card, cash, mobile money, or bank transfer.
  4. Guests will only be allowed to cancel reservation three days ahead of arrival date. Failure to cancel reservation in due time will attract one night accommodation rate as a cancellation fee.
  5. In the interest of security and to prevent fraud, at the time of check-in, guests may be required to confirm their identity by providing their booking reference; their passport, identity card or driving license.
  6. We reserve the right and you herby authorize us to charge you for any damage incurred to your room or the Hotel during your stay (included without limitation specialist cleaning) or for any items that are missing when you leave.
  7. Guests are requested to conduct themselves appropriately at all times and to comply with Hotel procedures.
  8. Guests are requested not to disrupt the comfort and enjoyment of other guests, the smooth running of the Hotel or cause offence to other guests or our members of staff.
  9. We reserve the right to refuse accommodation or services or remove you and members of your party from the Hotel if, in our reasonable opinion, we consider this provision to have been breached. Where this is the case, the Hotel shall have no obligation to refund you for your lost accommodation, other services or any other loss or expense incurred.
  10. All guests under 18 years of age staying with the Hotel must be accompanied by an adult and must be always supervised.
  11. Children who wish to use the swimming pool must be with an adult to ensure their safety.
  12. Check-out time is 12 noon. Early check-in and late check-out will attract a fee.
  13. Any other costs incurred by the customer, that does not form part of their package should be paid upfront, whether separately or as part of the total cost communicated.