Public Area Attendant

Role Overview

The purpose of this role is to keep all lobbies and public areas/facilities (such as lobby restrooms, restaurant areas, the front desk, and offices) in a neat and clean condition.

Additionally, you will promote a positive image of the hotel to guests through a pleasant, honest and friendly address to guest requests and problems.

Key Tasks and Responsibilities

1. Cleans and maintains hallways, restaurants and banquet areas.
2. Sweeps, empties ashtrays, mops, scrubs, waxes, and polishes floors.
3. Cleans toilets, lifts, back areas, corridors, terrace, etc.
4. Polishes furniture and fixtures.
5. Keeps the front of the hotel free from trash.
6. Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and shampoo machine.
7. Cleans walls and windows and ceilings, move and arrange furniture when necessary.
8. Dusts and polishes metal work.
9. Disposes off trash found in public areas.
10. Reports maintenance to supervisor/ housekeeping desk immediately.
11. Maintains inventory in the housekeeping closets.
12. Posts caution signs as and when required.
13. Ensures upkeep of all the equipment i.e., vacuum cleaner, trolleys, scrubbing machine.
14. Reports any technical issues and maintenance needs to supervisors
15. Follows up a special cleaning schedule given by the housekeeping control desk.
16. Follows departmental policies and procedures.

Other

1. Meets with housekeeping staff to review and provide updates on daily operations
2. Complies with Lost and Found Policy of the Hotel.
3. Attends daily briefings for functions and events held in the hotel.
4. Assists guests in public areas when required.
5. Follows all relevant health and safety regulations

Educational Qualification and Experience

1. Holds a high school diploma or equivalent
2. Has work experience as a cleaner, room attendant, or housekeeper, etc. is preferred
3. Holds at least 2 years of proven work experience as a room attendant or cleaner in a 3, 4 or 5-star hotel.

Required Skills

1. Ability to stand and move on feet for long periods of time
2. Flexibility to work on shifts, night hours, holidays, etc.
3. Able to prioritize jobs and manage time well
4. Physically able to do more than 8-hour shifts of manual work and lift items up to 25lbs
5. High level of propriety and concern regarding guests’ privacy

How to Apply

Submit CV + cover letter to:
hr@rockcityhotelgh.com with subject:
“Public Area Attendant”
Contact: 0531008243
Application deadline: 25th May, 2026.