Facility Manager

Job Purpose

The Facility Manager at Rock City Hotel is responsible for overseeing the maintenance, operation, and safety of all hotel facilities to ensure they are well-maintained, efficient, and compliant with regulatory requirements. This role involves managing a team of maintenance staff, coordinating with external vendors and contractors, and implementing preventive maintenance programs to minimize downtime and ensure a safe and comfortable environment for guests and employees.

Main Responsibilities

1. Facilities Maintenance and Operations:
   • Develop and implement comprehensive maintenance programs for all hotel facilities, including guest rooms, public areas, back-of-house spaces, and exterior grounds.
   • Coordinate with maintenance staff to schedule and prioritize maintenance tasks, repairs, and inspections to minimize disruptions to hotel operations.
   • Conduct regular inspections of facilities to identify maintenance needs, safety hazards, and opportunities for improvement.
   • Oversee the resolution of maintenance issues, equipment failures, and emergencies in a timely and efficient manner.
   • Monitor the performance of building systems and equipment, including HVAC, plumbing, electrical, and mechanical systems, and ensure they are functioning optimally.
   • Maintain accurate records of maintenance activities, equipment inventory, and service contracts.
2. Vendor and Contractor Management:
   • Identify and select qualified vendors, contractors, and service providers for maintenance, repairs, and renovations.
   • Negotiate contracts, agreements, and service level agreements with vendors to ensure cost-effective and quality services.
   • Monitor vendor performance and adherence to contract terms, specifications, and timelines.
   • Coordinate with vendors and contractors to schedule and oversee maintenance and repair work, ensuring minimal disruption to hotel operations.
   • Evaluates vendor proposals, bids, and estimates to determine the most suitable options for the hotel’s needs and budget.
3. Health, Safety, and Regulatory Compliance:
   • Ensure compliance with health, safety, and environmental regulations, building codes, and industry standards applicable to hotel facilities.
   • Develop and implement policies, procedures, and protocols to maintain a safe and secure environment for guests and employees.
   • Conduct regular safety inspections, risk assessments, and drills to identify hazards and mitigate risks.
   • Coordinate with relevant authorities, inspectors, and regulatory agencies to ensure compliance with legal requirements and obtain necessary permits and licenses.
   • Provide training and guidance to staff on safety protocols, emergency procedures, and compliance requirements.
4. Budget and Resource Management:
   • Develop and manage the facility maintenance budget, including forecasting expenses, tracking expenditures, and identifying cost-saving opportunities.
   • Monitor utility consumption and implement measures to reduce energy, water, and waste usage.
   • Optimize resource allocation and staffing levels to meet operational needs while minimizing costs and maximizing efficiency.
   • Identify capital improvement projects and long-term maintenance needs and prepare business cases and budget proposals for management approval
5. Team Leadership and Development:
   • Train and supervise a team of technicians and other facility staff.
   • Provide coaching, mentoring, and performance feedback to staff members to support their professional growth and development.
   • Foster a positive work environment characterized by teamwork, accountability, and continuous improvement.
   • Promote a culture of safety, quality, and customer service excellence among facility staff.

Education

• Bachelor’s degree in Facilities Management, Engineering, Building Construction, or a related field.
• Minimum of 10 years of experience in facility management, building maintenance, or related field, preferably in the hospitality industry.

Required Skills/Experience

1. Strong knowledge of building systems, maintenance practices, and regulatory requirements relevant to hospitality facilities.
2. Proven leadership and managerial skills, with the ability to effectively lead and motivate a diverse team of maintenance professionals.
3. Excellent communication, negotiation, and interpersonal skills, with the ability to interact effectively with internal stakeholders, external vendors, and regulatory authorities.
4. Strong analytical and problem-solving abilities, with the capacity to identify issues, develop solutions, and make data-driven decisions.
5. Proficiency in computerized maintenance management systems (CMMS), Microsoft Office Suite, and other relevant software applications.
6. Knowledge of sustainable practices and green building initiatives applicable to facility management.

How to Apply

Submit CV to: hr@rockcityhotelgh.com
Application deadline: 26th May, 2026.