Housekeeping & Cleaning Services

Reports to: Head of Rooms Direct Reports: Room Attendants, Trainees Coordinates with All departmental heads and staff within the hotel, especially Front Office Job Purpose The purpose of this role is to support the Head of Rooms/Exec. Housekeeper in the general upkeep and maintenance of guest rooms. Key Tasks and Responsibilities Other Educational Qualification and […]

Reports to: Rooms Supervisors Working Relationships: All departmental heads and staff within the hotel Job Purpose The purpose of this role is to be responsible for cleaning rooms and changing linens. Additionally, you will also be responsible for addressing guests’ complaints and making sure rooms are always fully stocked and are in inviting state. Key […]

Reports to: Public Area Supervisor/Manager Working Relationships: All departmental heads and staff within the hotel Role Overview The purpose of this role is to keep all lobbies and public areas/facilities (such as lobby restrooms, restaurant areas, the front desk, and offices) in a neat and clean condition. Additionally, you will promote a positive image of […]

Reports to: General Manager Direct Report to: Head of Rooms, Laundry Supervisor, Rooms Supervisor, Public Area Supervisor Working Relationships: All HODS, Front Office, All F&B Outlets, Maintenance, Accounts, IT, etc. Job Purpose The Executive Housekeeper (EHK) is primarily to managing his/her team with the focus of maintaining the highest standards of the highest standards of […]