JOB DESCRIPTION

JOB TITLE:                       Human Resources & Administrative Manager.

JOB LOCATION:              Nkwatia, Kwahu.

 REPORTING TO:            General Manager.

EMPLOYMENT TYPE:     Permanent (Full Time).

LIASING WITH:              ALL Heads of Departments.

 INDUSTRY:                    Hospitality / Hotel.

 RESPONSIBILITIES:

  • Ensure that all HR strategies, systems and processes within all departments are effectively and efficiently managed to support the achievement of business goals and objectives.
  • Generally, carry out directives and decisions of General Manager /Management of the Hotel.

 

MAIN DUTIES

  • Provide guidance to the business and manage all HR interventions and programs (ie recruitment, HR planning, Employee Relations and Performance Management and other change management interventions) across all departments.
  • Communicate and interpret all policy changes to all Heads of Departments.

Human Resources Management  

  • Communicate and provide input to the review of HR policies.
  •  Communicate policy changes as they occur.
  •  Assist in the development of HR plans and budgets and oversee its administration
  •  Manage all change programs and other HR related projects.

Recruitment/Selection/ Resourcing

  • Manage all HR planning tasks within the various operating departments.
  • Administer internal manpower movements and separations.  Maintain all Hotel staff list and organization charts on current basis, ensuring that all updates reflect changes effected in the organizations.
  • Assess the need for recruitment of staff and resource allocations in respective operating departments & companies.
  •  Oversee and manage succession and retention plan for the respective operating departments.
  • Administer the selection process efficiently and in a timely manner.

 Performance Management

  • Guide Managers to deliver a robust performance management process.
  • Ensure the process is delivered against the annual performance cycle.

Benefits and Compensation/HR Services

  • Interpret and assist in the maintenance of the company’s Benefits and Compensation. policies and guidelines across all organizations.
  • Direct and ensure that employee services are administered promptly and to the highest level of customer service.
  • Ensure that record keeping processes and systems (i.e., employee data etc.) are in compliance with Regulatory and other legal requirements.

Employee Engagement

  • Direct and manage all Employee Relation functions (i.e., employee consultation and employee communication to foster a harmonious relationship between management and staff of the Hotel.
  • Ensure regular surveys are administered to employees to measure employee engagement and appropriate action plans are in place to manage issues that are raised in the surveys.

Reporting/ Management:

  • Provide monthly reports on key HR programs and functions.
  • Report on HR standards and best practices.
  • Act as HR quality controller and maintain HR standards and best practice within the Hotel.

Relationship Management

  • Ensure effective and timely resolution and management of employee related issues and concerns.
  • Communicate with staff to give advice and guidance on HR-related queries/issues.

Talent Management and Development

  • Lead the identification of talented individuals and manage the succession planning process.
  • Ensure identified talent have clear development plans in place and retention plans are in place where appropriate.

OTHER DUTIES

  • Develop balance score card system.
  • Work closely with various organizations, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures;
  • Promote equality and diversity as part of the culture of the organization;
  • Liaise with a wide range of people involved in policy areas such as staff performance and health and safety;
  • Recruit staff – this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates;
  • Develop and implement policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures, and absence management;
  • Prepare staff handbooks;
  • Advise on pay and other remuneration issues, including promotion and benefits;
  • Undertake regular salary reviews;
  • Administer payroll and maintain employee records;
  • Interprete and advise on employment law;
  • Deal with grievances and implement disciplinary procedures;
  • Develop with line managers HR planning strategies which consider immediate and long-term staff requirements;
  • Plan, and sometimes deliver training – including inductions for new staff;
  • Analyze training needs in conjunction with departmental managers/company
  • Any other task as may be directed by Assistant General Manager & Business Developer/Management.

Requirements

  • Proven working experience as an HR Manager.
  • People oriented and results driven.
  • Demonstrable experience with human resource metrics.
  • Knowledge of HR systems.
  • Ability to develop strategies along with leadership skills.
  • Excellent active listening, negotiation, and presentation skills.
  • Competence to build and effectively manage interpersonal relationships at all levels of the Hotel.
  • In-depth knowledge of labor law and HR best practices.
  • Minimum of MBA / Master’s Degree in Human Resource Management, Industrial Psychology or any related field.
  • Must be a Certified HR Practitioner.
  • Must have a minimum of 10years’ working experience.

HOW TO APPLY

Email: CV & Application to: jobs@rockcityhotelgh.com

Deadline: 31st May 2023

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